Our goal is to offer you the best shipping options, no matter where you live. We ship all our products from Barcelona, and we want to make sure that your product reaches you in the shortest time possible. For this, you have to understand that the time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are dispatched on Tuesday and Thursday. This means if you place your order on Thursday or Friday, we might not be able to ship it until next Tuesday. You will receive an email when the order has been shipped and it's on your way.
- Shipping time: This refers to the time it takes for items to be shipped from our PetroLab to your home. Our orders are shipped by Correos, which is the usual Spanish Postal Service. International delivery usually takes about 7–15 days but can take longer from time to time. If this is your case, please don´t hesitate to contact the PetroTeam either through email (firstname.lastname@example.org) or through DM in instagram @petrocamp.
We will do our best to get what you order shipped as soon as possible. Once shipped, please understand it is not our responsibility anymore for it to be fast. Be patient :) Contact us for any questions.